Job Information
Rauch, Inc. IT Training and Support Specialist in Georgetown, Indiana
Job Description
This is an RBR Alliance, Inc. position.
Will conduct training (in person and online) for employees of RBR Alliance, Blue River Services and Rauch, Inc. Troubleshoot and/or diagnose audio, visual, switching and control system when situations arise that are not expected while determining proper solutions. Provide post training support to answer and solve any additional questions/concerns of the trainees (more detail). Create and present educational resources such as Quick start guides, power points, and other material to enhance learning. Perform related IT duties as assigned by supervisor. Ability to travel between all facilities in Southern Indiana.
Qualifications: One to two years of related experience and/or training, or equivalent combination of education and experience. Software systems experience required. Strong interpersonal relationship skills and experience communicating effectively with clients, vendors, and colleagues. Ability to speak clearly and persuasively. Ability to work with adult learners to influence/educate without authority. Be patient and motivate trainees to achieve high levels of performance. Ability to effectively communicate and collaborate with small groups of people, in person, online and within the company. Self-directed and able to work without supervision. Excellent written, verbal and interpersonal skills. Keen problem-solving skills, with a passion for successfully solving issues when unexpected problems arise. A high level of personal accountability and ability to work independently. Experience with audio visual, IT installation/integration. Full-time position.
Equal Opportunity Employer/Drug-Free Workplace