Job Information
Indiana State Job Bank Customer Experience Specialist in Louisville, Kentucky
We know that access to the right tools and information at the right time can change lives. At APH, our job is to break down barriers and empower students, families, adults, and educators, creating a future that belongs to everyone.
Located in Louisville KY, we manufacture and distribute products and services for people who are blind or low vision, including braille large type books and educational aids.
Were not just looking forward to an accessible future-were making it happen every day. And, with the latest technology, we think the future has never been brighter for people who are blind or have vision loss. Come join us.
Customer Experience Specialist
Reporting to The Director of Customer Experience, this position is responsible for supporting the Customer Experience team by answering calls and email, handling customer inquiries, order entry, return authorizations, and setting up customer accounts.
Location:
This position allows for a hybrid work schedule for those who live in Louisville, Kentucky; it can be remote for those who live outside of Louisville, Kentucky.
Hours:
Hours of operation are from Monday - Friday 8:00 AM - 8:00 PM ET.
Compensation and Benefits
$16.68 - $20.24 | Salary is negotiable dependent upon experience.
Benefits:
Health Insurance covered at 80% for employees - plans include family planning benefits
HSA Plan and FSA Plan - both include company contribution!
Competitive Dental and Vision Plans
Health and Well-being initiatives
4 weeks PTO
11 Paid Holidays
401(k) Plans with company match and immediate vesting
Company provided Short Term Disability
Basic Life Insurance at no cost to employees
Voluntary Life Insurance with Accidental Death and Disability
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