Job Information
BrightSpring Health Services General Manager in LOUISVILLE, Kentucky
Our Company
PharMerica
Overview
Responsible for the overall direction, profitability, regulatory compliance, sales, account management and operations of the long-term care pharmacies within the assigned district.
Responsibilities
Oversees Pharmacy Directors in assigned region and participates in training and orientation of newly hired/promoted pharmacy directors
Implements, oversees, and monitors new and existing PharMerica directives
Manages the P & L for pharmacies in the assigned district, including preparation of the annual expense and capital budgets
Works with Regional VP of Operations to set the strategic direction and ensures that each pharmacy in the assigned district achieves budgeted profit, unit cost, bed retention and other goals
Identifies pharmacies that are not performing to standard and develops and implements plans of corrective action
Participates in implementation of new business start-ups and manages to a successful outcome
Directly responsible for customer service level commitments. Takes timely and decisive action to address, correct and/or prevent service failures
Ensures that employees in the district understand and adhere to compliance, regulatory and Company processes, procedures and regulations
Participates in monthly operations reviews, responds to corporate and regional reporting requests, and provides district profitability and expense forecasts
Works with Account Management and Sales to promote customer growth and retention
Analyzes inventory management processes and inventory turn results and takes action to optimize inventory levels to have a positive effect on COGS and cash flow
Performs administrative tasks including Pharmacy Director performance evaluations and corrective actions; researches and prepares Capital Expenditure Requests
Participates and oversees internal and external audit activities
Works in developing strategies that result in retention of PharMerica/Joint Venture Clients. This includes partnering with the operations team in communicating contractual requirements of clients and assuring Client satisfaction through routine feedback from the Client and operations. Also leverages these internal partners to trend and analyze the risks of the internal and external business environment
Provides strong leadership to the assigned Client Services team to promote and deliver targeted PharMerica product solutions in cost containment, medication availability, and compliance and education. Creates strategic Client Management plans and communicates these plans throughout the team
Works with Sales and Client Management, Vice Presidents of Operations, Pharmacy Directors and other key PharMerica associates to implement growth and retention initiatives in coordination with the overall strategic revenue plan for PharMerica and the Joint Venture
Works with Sales and Client Management, , Regional Client Manager, Vice President of Operations and Pharmacy Directors to ensure that new business is implemented in a manner consistent with an established client management plan
Works with Sales Team, Regional Client Managers, and Pharmacy Directors to assure a continuous update of the client profiling database for tracking, information gathering, and/or troubleshooting
Works with Pharmacy Directors and Regional Client Managers to review the results of client feedback and identify areas of improvement
Works with Regional Client Managers, Customer Field Services and Pharmacy Directors to support new client start-ups, acquisitions, and any new business transitions as necessary
Performs other tasks as assigned
Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Qualifications
Education/Learning Experience
Required: BA/BS
Desired: MBA/MHA/PharmD
Work Experience
Required: Minimum of 3 years of management experience with significant P&L responsibility. Multi-site management experience.
Desired: Long-Term Care/Healthcare experience preferred. Prior leadership experience at director level within the industry or PharMerica is preferred.
Skills/Knowledge
Required: Strategic Planning experience, Strong business growth orientation, background in healthcare.
Behavior Competencies
Required: Strategic Planning, Business Growth, Financial Operations Knowledge, Results Oriented, Leadership, Analytical Thinking, and People Management.
About our Line of Business
PharMerica, an affiliate of BrightSpring Health Services, is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations, and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies, offering unmatched company culture, employee development, and advancement opportunities. For more information, please visitwww.pharmerica.com. Follow us onFacebook (https://www.facebook.com/PharMericaCorp) ,LinkedIn (https://www.linkedin.com/company/pharmerica) , andX (https://x.com/PharMericaCorp) .
ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com .
Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.
Job LocationsUS-KY-LOUISVILLE
ID 2025-165751
Line of Business PharMerica
Position Type Full-Time